State Compliance

1. Requesting Your Health Care Records

You have the right to request access to your health care records maintained by this practice. To request your records:

• Submit your request in writing by completing an ROI, including your and your child’s full legal name, date of birth, and details about the records you are requesting.
• Please allow reasonable time for us to process and deliver your records in accordance with Texas law and applicable privacy regulations. (up to 15 business days)
• I will comply with applicable laws, including HIPAA and Texas Health & Safety Code.

If you have questions about requesting your records, please contact my office directly. he***@****************ng.com

2. Contact the Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council (BHEC) regulates licensed behavioral health professionals in Texas, including counselors, social workers, psychologists, and marriage and family therapists.

Contact Information:
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Phone: (512) 305-7700 or (800) 821-3205
Website: https://bhec.texas.gov
(Use the “Contact Us” page on the BHEC website for additional emails or forms.)

You may contact BHEC with questions about professional licensure, standards of practice, or regulatory concerns.

3. Filing a Consumer Complaint

If you believe your rights relating to access to your health records, privacy, or the services provided have been violated, you have the right to file a complaint:

Texas Office of the Attorney General – Consumer Protection Division

• Consumer Protection Hotline: (800) 621-0508
• Mailing Address: P.O. Box 12548, Austin, TX 78711-2548
• Complaint Portal: https://www.texasattorneygeneral.gov/consumer-protection

You may also file a complaint directly with BHEC about the licensee or practice.

Your Rights

This notice is provided to help you understand your rights to access your health records, contact the licensing authority, and seek redress if needed, consistent with state law. It does not replace other legal rights you may have under federal or state law, including HIPAA.